Call Center PLN WhatsApp

Struggling with electricity services in the digital era? Suppose you live in Indonesia and need help to sort out your electricity issues, such as reporting frequent power cuts, checking bills, or requesting new installations, etc.. In that case, the citizens can contact the call center PLN WhatsApp, which is one of the simplest and fastest ways to get help. Here we have the best guide to show the user how to access PLN’s WhatsApp services and other available helpline options in 2025.

What is PLN?

Understanding the PLN services before accessing them is important! Perusahaan Listrik Negara (PLN) is a very well-known electricity company in Indonesia, built to generate and provide power around the nation.

The company serves millions of households and businesses, and it also offers various helpline service methods, including a reliable call center, PLN WhatsApp contact number for quick, mobile-friendly response.

Official Call Center PLN WhatsApp Number (2025)

The official PLN WhatsApp contact number is: +62 812 2123 123. The user will interacted with PLN’s online helpline, called "PLN Mobile Assistant", which will help with:

• Reporting power outages or disturbances
• Checking electricity bills or token purchases
• Submitting meter readings
• Applying for new connections
• Booking technician visits

How to Use PLN WhatsApp in 3 Simple Steps

To reach out to PLN via WhatsApp number, just follow these steps:

• Save the number with its company name: +62 812 2123 123
• Open WhatsApp and send a message regarding the issue.
• Other than that, the person can also follow the automated menu options to get help or speak to an agent if needed.