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WhatsApp Business app has been launched on Android
and is catered towards medium and small businesses. Connecting with your
customers has never been easier. We have gathered everything you need to
know about Whatsapp Business.
We have been hearing about this app for quite some time and it has
finally released on Android app. The main aim of this app is to help
small companies connect with their customers. The WhatsApp Business app
has been launched in UK, US, Italy, Mexico, Indonesia for now. They
haven’t launched it in Pakistan. The spokesperson of Whatsapp stated it
will soon be available for rest of the world.
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WHAT IT IS?
The app delivers a various range of features for small businesses to
keep in touch with the customer directly and effectively. Customers are
everything for small businesses so connecting to them can improve their
business and service for both of the parties.
WHAT WILL WHATSAPP BUSINESS APP DO
WhatsApp Business will have a number of key features; let’s have a look
at them:
• Business Profile will carry useful information like business
description, addresses, email, and website.
• Messaging Tools is a smart messaging tool where you can save time with
quick automated replies to frequent asked questions, greeting messages,
and away messages.
• Messaging Statistics which shows simple metrics of messages and can
evaluate the performance of the messages.
• WhatsApp Web lets you access WhatsApp Business on your desktop making
convenient to send and receive messages anywhere.
• Account Type will show you as a business account so customers will now
they are interacting with business. Later on once the account phone
number matches business contact number businesses will have a Confirmed
Accounts.
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WILL WHATSAPP BUSINESS CHARGE OR IS IT FOR FREE?
According to the officials WhatsApp Business app won’t be charging
anything and is free of cost for all business owners. But it has
indicated that it can monetize the service by charging big guns.
DON’T WANT WHATSAPP BUSINESS SPAMMING YOU?
Good news for all users you can block as usual to any businesses that
starts spamming you or in not needed. You have the full control over who
sends you the messages. And you can also report the spamming number.
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This app will help businesses grow making it easier and fast way to
contact to the concerned business or vice versa. The app is for the
businesses that receives loads of messages and needs help keeping up
with it in order to run a successful business. |